Configuring CallManager and Unity: A Step-by-Step Guide

C HAPTER

8

Subscriber Reference

After a proper integration between Unity and CallManager is achieved and the

predeployment tasks discussed in the previous chapter are completed, subscribers can be

added. In this chapter, the different types of subscribers are examined, and the proper use

for each. Then, the process for adding, importing, and managing subscribers is explored.

Within the Managing Subscriber section, various administrative tasks are discussed, which

range from how to reset a subscriber password, to how to grant a subscriber administrative

access. Each task includes step-by-step instructions.

Defining Various Types of Subscribers

In Chapter ...