CHAPTER 4

Being the Change We Seek: Addressing Our Personal Approach to Conflict

Our Workplaces Are Our Mirror—Do You Like What You See?

“Be the change that you seek.”

This quote is falsely attributed to Mahatma Gandhi. What he actually said invites a deeper reflection:

We but mirror the world. All the tendencies present in the outer world are to be found in the world of our body. If we could change ourselves, the tendencies in the world would also change. As a man changes his own nature, so does the attitude of the world change toward him. This is the divine mystery supreme. A wonderful thing it is and the source of our happiness. We need not wait to see what others do.

For leaders, when it comes to conflict resolution, Gandhi’s words function ...

Get Conflict and Leadership now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.