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Chapter 1 The Nature of Conflict: What it Means, Where it Originates, Why it Gets So Weird: My Messy Story
Chapter 2 Conflict Is Good: Why You Want It
Chapter 3 The Primary Sources of Conflict: It Ain’t About Chemistry
Chapter 4 Being the Change We Seek: Addressing Our Personal Approach to Conflict
Chapter 5 The Four Steps to Resolution: It Really Is This Simple
Chapter 6 Can’t We All Get Along? Conflict in Relationships and Groups
Chapter 7 Driving on the Wrong Side of the Road: Using Structures and Systems to Build Good Conflict
Chapter 8 I Can’t See What You Are Saying: Why Culture Is So Powerful and How to Shape It
Chapter 9 Resiliency: How to Bounce Back (Sometimes Stronger)
Chapter 10 Healthy ...
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