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Conscious Capitalism Field Guide
book

Conscious Capitalism Field Guide

by Raj Sisodia, Timothy Henry, Thomas Eckschmidt
March 2018
Beginner content levelBeginner
432 pages
8h 28m
English
Harvard Business Review Press
Content preview from Conscious Capitalism Field Guide

Chapter 8

Becoming Stakeholder Oriented

In this chapter, we will navigate through some of the key stakeholders and explore value-creation opportunities with each of them. We will examine customer trust and loyalty, employee engagement, committed and patient investors, collaborative suppliers, welcoming communities, and healthy environments.

In a capitalist world, where all exchanges are voluntary, value needs to be created constantly between all stakeholders so that the relationships persist over time and the business experiences long-lasting results to benefit all its stakeholders, including society (figure 8-1).

Figure 8-1: Stakeholder interdependency map

Customers as Stakeholders

In the traditional view of business, customers are seen ...

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Publisher Resources

ISBN: 9781633691711