
FROM CREATION TO COMPLIANCE: DO’S AND
DON’TS OF NEGOTIATING REQUIREMENTS
WITH DEVELOPERS
John R. Wilson
Human Factors Research Group Faculty, University of Nottingham and
Ergonomics Team, Network Rail, UK
Requirements identification, generation, verificationandrepresenta-
tionisincreasinglya hot topic, in partbecauseofthe use of scenarios –
for good or ill – by the user experience community, but largely due
to the much increased involvement of E/HF in large infrastructure
projects. This paper is based on practical experience, built around a
series of do’s, don’ts, cautions and tricks of the trade.
Introduction
Generating, representing, negotiating and