74 W. Jones, R.A. Haslam & C. Haslam
anxieties about job security given the company’s relatively low threshold for taking
disciplinary action including dismissal.
Health and safety
General health and safety seemed to be taken very seriously at BigBus, with pro-
vision of formal safety training, operation of safety committees, and enforcement
of rules e.g. wearing high visibility jackets, keeping to marked walkways. Driver
training, provided in-house, included dealing with customers, driving skills, and
periodic on-bus observations. At LittleBus and LittleCoach there appeared to be a
lower emphasis on health and safety. Problems included uneven or diesel coated
road surfaces in the depot, a lack of safe walking routes, and poor compliance with
welfare ...