
84 S. Shalloe et al.
Figure 2. Example screen shot from Tool A.
Table 2. Usefulness evaluation summary from SMEs.
Function Selected comments by SMEs
Latest news Useful function
Needs to be more prominent on the screen
Automatic feeds from other web sites Good for providing updated information
Upcoming events Helpful function
Recent activity Useful function for monitoring system use
Reporting systems need to be easy to use
Discussion forum May not be as useful for smaller companies
Can be helpful for knowledge sharing
Setting up a quiz Good for evaluating training
Would like a repository for sharing quizzes and
training materials
Accessing web pages Useful ...