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Contemporary Ergonomics and Human Factors 2013
book

Contemporary Ergonomics and Human Factors 2013

by Martin Anderson
April 2013
Intermediate to advanced content levelIntermediate to advanced
468 pages
13h 42m
English
Taylor & Francis
Content preview from Contemporary Ergonomics and Human Factors 2013
INCLUSIVE DESIGN WITHIN A LARGE ORGANISATION
Anna Mieczakowski
1
, Sue Hessey
2
& P. John Clarkson
1
1
Engineering Design Centre, University of Cambridge, UK
2
BT Innovate & Design, UK
Ensuring that inclusivity is practised in consumer product design
requires a fine balance between the needs of the business and those
of the users. This paper explores ten best-practice principles derived
from auditing the practice of inclusive design within BT, supported
by over a decade of research on the uptake of user-centred design in
industry. The principles described herein are likely to benefit other
organisations operating under similar pressures associated with cost ...
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Publisher Resources

ISBN: 9781138000421