
CROWD SOURCING OF PUBLIC
TRANSPORT PROBLEMS
R.E. Sims, T. Ross & A.J. May
Loughborough Design School, Loughborough University, UK
Social sites on the World Wide Web allow increased sharing of ideas
and problems. Such online networking includes the ability to report
public transport problems and get support for campaigns to improve
specific aspects of public transport. One site that offers such a facility
provided access to its data on problems that were reported over a 13
month period. These were assessed and comparisons were made to
see if those campaigns that got the most support were inherently dif-
ferent to the campaigns that received little suppor ...