Index
Note: Page numbers in italics indicate a figure and page numbers in bold indicate a table on the cor responding page. Page numbers followed by ‘n’ indicate a note.
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Abobe 73
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A/B testing 16, 34
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“access to resources” 9, 90
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ad blocking 35, 167, 168
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additional fees 37, 41–2
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Ad Exchange 34
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ad inventory data 33
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Adobe 74
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Adobe Analytics 91
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adoption, of new technology 72, 79, 85, 91
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ad placement 38, 40, 42, 177
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Adweek 167
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affective brand experience 50
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AI-based VAs 73; consequences on consumer decision-making 75–6; defining communication mix strategy for voice 77–9; strategy implications for managers 79–80; Voice Commerce 74–5; voice marketing 73–4
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Airbnb 171
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AI see Artificial ...