References
Chapter One
Association of Fundraising Professionals and The Urban Institute. (2012). 2012 Fundraising Effectiveness Survey Report. www.afpnet.org/files/ContentDocuments/FEP2012Report.pdf.
Blackbaud. (2012, October). 2012 State of the Nonprofit Industry, Survey Summary Report. www.blackbaud.com/files/resources/soni_final_2012.pdf.
Brenner, Joanna. (2013, January). Pew Internet: Mobile. pewinternet.org/Commentary/2012/February/Pew-Internet-Mobile.aspx.
Burk, Penelope. (2003). Donor Centered Fundraising: How to Hold on to Your Donors and Raise Much More Money. Chicago: Cynus Applied Research, Inc.
Burk, Penelope. (2012, June). The Cygnus Donor Survey 2012: Where Philanthropy Is Headed in 2012. Cygnus Applied Research. www.cygresearch.com ...
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