O'Reilly logo

Contextual Design, 2nd Edition by Hugh Beyer, Karen Holtzblatt

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

7

Building Experience Models

Abstract

Experience Models are derived from the insights of the Cool Project into how technology has become integral in everyday life. The Cool Project defined four ways that technology enhances life: accomplishment, connection, identity, and sensation. The Experience Models focus the team on these concepts to ensure that the team recognizes them when they see them, and captures the data in a way that enables the team to design for them. In this chapter we walk through each Experience Model, describing the model. We show how to collect data for it, how to use it in Interpretation Sessions and how to consolidate the data into a view of the market based the data of individual users. The models we cover are: The Day-in-the-Life ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required