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Continual Improvement Process by V. Narayana, N. S. Sreenivasan

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CHAPTER 6

Process Analysis Through Flow Chart

You need dynamite to dislodge an idea that has got itself firmly rooted in the public mind

– P. G. Wodehouse

SYNOPSIS

A picture is worth a hundred words. Flow chart is a means of depicting a process in terms of its sequence, logical linkages and process activities. Thus, a flow chart is a powerful tool in analysing the problem, devising suitable format to capture data and planning suitable action to prevent defects. This is illustrated with a number of examples.

Flow chart: technique

Flow chart is a technique useful in (a) depicting the flow/movement of activities or steps in a process and (b) identifying each of the several steps in a process and linking them together in a logical manner. It ...

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