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Continual Improvement Process by V. Narayana, N. S. Sreenivasan

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CHAPTER 15

Anchor Points of the Continual Improvement Thought Process

Unless mankind redesigns itself by changing our DNA through altering our genetic make-up, computer-generated robots will take over the world.

– Dr. Stephen Hawking

SYNOPSIS

Continual improvement exercise demands a certain discipline to be followed at all stages of problem solving. The dominant one relates to the discipline of thinking. Discipline of thinking comprises of listing out the different key points of what to think termed in this chapter as ‘anchor points’; understanding each; checking the applicability of each to a given situation and applying it. This ensures that nothing of importance is left out even at the time of thinking about a problem/issue. This chapter ...

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