By empowering others, a leader does not decrease his power, instead he may increase it—especially if the whole organisation performs better
– Rosabeth Moss Kanter
Continual improvement is an exercise in communication, teamwork, meeting together to think and act. Hence, everyone involved in CIP has to have a (i) solid ground in communication, (ii) good understanding of being a team player and contribute through team effort and (iii) knowledge of conducting and participating in a meeting to make it effective.
Continual improvement, as described in Chapter 16, has to be carried out with the involvement of people. People are grouped into teams and each ...