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Conversational Artificial Intelligence
book

Conversational Artificial Intelligence

by Romil Rawat, Rajesh Kumar Chakrawarti, Sanjaya Kumar Sarangi, Anand Rajavat, Mary Sowjanya Alamanda, Kotagiri Srividya, K. Sakthidasan Sankaran
March 2024
Intermediate to advanced content levelIntermediate to advanced
800 pages
28h 48m
English
Wiley-Scrivener
Content preview from Conversational Artificial Intelligence

8Conversational Chatbot-Based Security Threats for Business and Educational Platforms and Their Counter Measures

Hriakumar Pallathadka1*, Domenic T. Sanchez2, Larry B. Peconcillo, Jr.2, Malik Jawarneh3, Julie Anne T. Godinez4 and John V. De Vera5

1Manipur International University, Manipur, India

2Cebu Technological University-NEC, Cebu City, Philippines

3Faculty of Computing Sciences, Gulf College, Al-Khuwair, Oman

4Cebu Technological University-CCMSC, Cebu City, Philippines

5Cebu Technological University-Main Campus, Cebu City, Philippines

Abstract

A chatbot, also called a chatterbot or a conversational agent, is a piece of software that is powered by artificial intelligence and can have a smart conversation with one or more human users at any time and from anywhere. They are computer programs that can understand and respond to input in natural language, just like a real person would. With the help of artificial intelligence (AI) technology, it is now possible to come up with ways to build computer programs that mimic the way people think when they are trying to solve problems. Chatbots are an important part of the study of artificial intelligence because they help users get information and help them finish tasks by using advanced AI techniques. Chatbots are used in almost every type of business to answer customer service questions. This lets human workers focus on other tasks, which leads to a rise in productivity and a drop in costs in the long run. A chatbot can be used ...

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Publisher Resources

ISBN: 9781394200566Purchase Link