34Revolutionizing Government Operations: The Impact of Artificial Intelligence in Public Administration
Aman Kumar Mishra1*, Amit Kumar Tyagi2, Sathian Dananjayan1, Anand Rajavat3, Hitesh Rawat4 and Anjali Rawat5
1School of Computer Science and Engineering, Vellore Institute of Technology, Chennai, Tamil Nadu, India
2Department of Fashion Technology, National Institute of Fashion Technology, New Delhi, Delhi, India
3Department of Computer Science Engineering Director, Shri Vaishnav Institute of Information Technology, Shri Vaishnav Vidyapeeth Vishwavidyalaya, Indore, India
4Faculty at Management Department, Sri Aurobindo Institute of Technology and Management, Indore, India
5Apostelle Overseas Education (AOE), Ujjain, India
Abstract
The incorporation of artificial intelligence (AI) into public administration has seen a significant increase in recent years as governments strive to enhance their operational efficiency and improve the quality of services offered to citizens. This study aims to examine the ways in which AI can be utilized in public administration, contributing to the ongoing discussion about the potential applications and benefits of AI in this field. The paper will also explore best practices and case studies of AI implementation in good governance, both in India and internationally. The integration of AI in public administration can lead to significant improvements in efficiency, transparency, and accountability. For example, AI-powered chatbots can automate ...
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