35Conversational AI and Cloud Platform: An Investigation of Security and Privacy

V. Durga Prasad Jasti1*, Devabalan Pounraj2, Malik Jawarneh3, Meenakshi4, P. Venkata Hari Prasad5 and Samrat Ray6

1CSE Department, VR Siddhartha Engineering College, Vijayawada, India

2Department of Computer Science and Engineering, BVC Engineering College (Autonomous), Andhrapradesh, India

3Faculty of Computing Sciences, Gulf College, Al-Khuwair, Oman

4Apeejay Stya University, Sohna, Haryana, India

5Department of Computer Science and Engineering Koneru Lakshmaiah Education Foundation, Vijayvada, India

6SBES, Pune, India

Abstract

The term “conversational AI” refers to a system that can accurately imitate natural discourse. This is made possible by natural language processing (NLP), a subfield of artificial intelligence that examines how computers learn to comprehend and evaluate human speech. Natural language processing, also known as NLP, is a technique that interprets both written and spoken language in order to generate relevant and appropriate responses to questions or comments. Cloud-dependent chatbots are prevalent in many real-world applications. This manuscript explores various security and privacy concerns in conversational AI and cloud platforms. This article also describes attacks against the cloud and chatbots.

Keywords: Conversational AI, cloud platform, security, privacy, attacks, Chatbots

35.1 Introduction

Within the domain of artificial intelligence (AI), the term “conversational ...

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