April 2013
Intermediate to advanced
208 pages
5h 2m
English
“Conversational Capacity is one of those rare books that will forever change how you see yourself and the people with whom you work. Read it. Recommend it to your boss, your team, and your friends.”
—Jan Wilmott, Director of Leadership Development at the Royal Bank of Canada
“This book provides a practical roadmap to learning the single most important skill that any leader can and should master. Conversational Capacity will change the way you lead and transform your relationships—at work and at home.”
—Andy Restivo, President and CEO of Creative Channel Services, an Omnicom Group Company
“Conversational Capacity shows leadership teams how to think actively and adapt quickly. Better yet, the simplicity of the ...