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Conversational Design by Erika Hall

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Foreword

When I left the east coast to work in the venture capital industry, I was struck by a number of realizations—east and west coast designers were doing such different things, and the tech industry had changed drastically while I’d been busy in academia.

But the biggest surprise of all was how disconnected the tech industry had become from the humanity that gave birth to it all. I’ve been lucky enough to have had access to a computer for forty years, and I’ve always fought to give the arts a first-class role in its evolution. Yet I found few humanist technologists working in Silicon Valley.

Erika Hall was the exception. Erika represented a point of view that was grounded in not just what the technology could do, but—more importantly—in ...

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