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Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results by Judith E. Glaser

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10

Leading with Trust: Laying the Foundation for Level III Interactions

Times of stress and difficulty are seasons of opportunity when the seeds of progress are sown.

—THOMAS F. WOODLOCK

Among my clients are some of the most courageous, wisdom-driven executives I’ve ever met. I always come away smarter and more open to learning when I work with them. Just by observing them in action, I have learned how to plant, fertilize, and harvest Conversational Intelligence in organizations. This chapter outlines how leaders learn to activate Level III trust networks, shifting a whole organization from distrust to trust and transforming a culture.

Trust Is the Foundation of Great Leadership

Change is the nature of every successful company’s journey. When ...

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