Times of stress and difficulty are seasons of opportunity when the seeds of progress are sown.
—THOMAS F. WOODLOCK
Among my clients are some of the most courageous, wisdom-driven executives I’ve ever met. I always come away smarter and more open to learning when I work with them. Just by observing them in action, I have learned how to plant, fertilize, and harvest Conversational Intelligence in organizations. This chapter outlines how leaders learn to activate Level III trust networks, shifting a whole organization from distrust to trust and transforming a culture.
Change is the nature of every successful company’s journey. When ...