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Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results by Judith E. Glaser

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12

Changing the Game Through Conversational Intelligence

If you want to build a ship, don’t drum up people together to collect wood, and don’t assign them tasks and work but rather teach them to long for the endless immensity of the sea.

—ANTOINE DE SAINT-EXUPERY

When we are frightened by change, our brains fall back into protective behaviors. It’s as though all our instinctual networks know how to ensure we are not harmed. Millions of years of evolution have ensured we don’t lose that exquisite capacity to protect our genes, our families and communities, and our future.

Not all change evokes fear. When I was sixteen I was selected to be part of the Experiment in International Living, an amazing organization started by Dr. Donald Watt. Today ...

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