Chapter 10

Outcomes of the Performance Review

Appraisals that are perceived as fair lead to increased participation in the appraisal process, higher acceptance of performance feedback, more effective goal setting and development planning, and ultimately better performance.1

Communication is the lifeblood of organizations. Without the free flow of information, organizations can neither establish nor achieve their goals by means of integrated performance. Employees spin in their own orbits without coordination of their activities, and such detachment generally is unsettling to them. To realize the aims of organized activity, employees must understand their roles and regularly determine whether they are performing them properly. Hence the process ...

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