CHAPTER 5

Tying Together People Reading

When you are able to identify a person’s or group’s motivators, preferred communication style, and which emotion they are currently marinating in, you are able to create more effective conversations and relationships. Recently a coaching client of mine who spent six months focused on mastering people-reading skills shared this with me in our final wrap-up session: “Knowing how to people read in the moment is the most profound skill I’ve ever learned. I was judgmental of peers and bosses, and I did not realize what it was costing me in my professional growth. As a result, I am now more aware and more intentional about the conversations I create. I adapt easily when I need to. I also have realized when ...

Get Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.