As we advance into the 21st century, technological solutions enable us to increase our efficiency and effectiveness. This chapter examines the options you can use to help stay in contact with the employee who is absent unexpectedly.

NB: The following methods are particularly helpful in the case of force majeure. If an employee is on short- or long-term sick leave, we recommend that you consider when it may be appropriate to keep in touch with them via these methods, if at all.

Making the best use of e-mail

E-mail is an instant medium. It is simple to use and efficient. However, when someone is not at their desk, e-mails can pile up unread.

In an employee’s absence, how often do you remember, with their permission, ...

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