After reading this chapter, you will:
1. Understand why documenting an AIS is important.
2. Be able to draw simple data flow diagrams and document flowcharts and explain how they describe the flow of data in AISs.
3. Be able to draw simple system flowcharts and process maps and interpret these diagrams.
4. Know how program flowcharts and decision tables help document AISs.
5. Be able to explain the importance of end-user documentation.
6. Be aware of software available for documenting AISs ...