
Dedication
is text is dedicated to all of you who have struggled with understanding the explanation of
b enets (EOBs) from your insurance company that was sent to you after receiving healthcare
services. In some cases, you may be reviewing EOBs for family members and loved ones. ese
EOBs seem almost unfathomable relative to the way in which claims are paid, or not, for health-
care services.
While this is the fourth text in a series of books devoted to healthcare payment systems, we
have really just scratched the surface of a complex and continuously evolving area. Most of the
concepts discussed can be grasped by interested laypersons as wel ...