Introduction: The Hole We’re In and How We Can Stop Digging
1The first rule for being in a hole that you can’t climb out of: Stop digging!
DENIS HEALEY, former British Chancellor of the Exchequer
What if training really had to work? What if your organization was “betting the business” on a new strategic venture, the success of which depended largely on training? Could you guarantee that the training would absolutely, positively work to drive performance and to create business impact? The odds would be against you. The reality is that training fails to work far more often than it works. If you put a hundred 2employees through the typical corporate training program, chances are that less than 20% will end up using what they learned in ways ...
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