Foreword
Crash and Learn is an amazing book. I wish I would have had it 20 plus years ago when I started training in corporate America!
I have observed all the trainer mistakes that Jim Smith writes about:
- Seeing themselves as the sole experts and disregarding what the trainees bring to the table
- Doing a data dump and assuming it’s effective training
- Setting up the room in classroom style and assuming interaction will naturally occur
- Losing control of the session and then blaming it on a “bad group”
- Allowing technology to drive the training (made even worse when the technology fails)
- Co-facilitators stepping all over each other.
The bad news is that these scenarios continue to happen every day. The good news is that Jim Smith has ...
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