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Create Competitive Advantage with Innovation (Collection) by Luke Williams, Dwayne Spradlin, Alpheus Bingham, Inder Sidhu, Jeffrey Wager, Donald deBethizy, Michael Lord

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Vice President, Publisher: Tim Moore Associate Publisher and Director of Marketing: Amy Neidlinger Executive Editor: Mary Beth Ray Editorial Assistant: Pamela Boland Development Editor: Russ Hall Operations Manager: Gina Kanouse Senior Marketing Manager: Julie Phifer Publicity Manager: Laura Czaja Assistant Marketing Manager: Megan Colvin Cover Designer: Alan Clements Managing Editor: Kristy Hart Project Editor: Anne Goebel Copy Editor: Language Logistics, LLC Proofreader: Kathy Ruiz Indexers: Ken Johnson, Lisa Stumpf Senior Compositor: Gloria Schurick Manufacturing Buyer: Dan Uhrig

© 2010 by Cisco Systems, Inc.

Publishing as FT Press

Upper Saddle River, New Jersey 07458

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