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Creating a Positive Team Climate: 20 Practical Ideas by Glenn Parker

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Negative Behavior

In their breakthrough book, Driving Fear Out of the Workplace, Ryan and Oestreich pointed to a scale of behaviors that run from lower to higher intensity or just bad to worse in terms of their impact on climate.

1.   Silence

2.   Glaring eye contact (“the look”)

3.   Brevity or abruptness

4.   Snubbing or ignoring people

5.   Insults or put-downs

6.   Blaming, discrediting or discounting

7.   An aggressive, controlling manner

8.   Threats about the job

9.   Yelling and shouting

10.   Angry outbursts or loss of control

11.   Physical threats

“Let us not look back in anger nor forward in fear but around in awareness.”

− James Thurber

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