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Creating a Positive Team Climate: 20 Practical Ideas by Glenn Parker

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CLIMATE WITHOUT WORDS

We all know that nonverbal communication goes on everywhere and all the time. In fact, some communications experts believe that up to 80 percent of all communication is nonverbal. The problem is that we are usually not aware that we are communicating nonverbally since these gestures, for example, are unplanned and instinctual. Furthermore, we are also not aware of the impact of these behaviors on others.

Another problem is that quick and easy interpretations offered up by pop psychologists are usually too general to be helpful in specific situations you may encounter. For example, these so-called experts will say that when you fold your arms across your chest, you are communicating that you are not open to the idea that ...

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