BUILDING AN OPEN CLIMATE
In her best selling book, The Team Building Tool Kit, Deborah Harrington-Mackin tells the story of a team that ordered a bulletin board for their announcements. When it was being hung outside their meeting room, several of the members noticed that it was glass enclosed and locked.
A discussion followed during which many members said something like, “what does it say about the atmosphere on our team that we lock things up (they also found other things in their work area locked)?” A few members worried that their notices would be stolen or defaced and some were concerned that other people would post notices on their board.
In the end it was decided to take down the locked bulletin board and replace it with an open one. ...