CHAPTER THREE
Understanding Upper Management Influence
Everyone is bound to bear patiently the results of his own example.
PHAEDRUS, A.D. 8, FABLES 26.12
In the previous chapter, we held that upper managers set the stage for project success by developing a strategic emphasis for projects. This chapter reviews some of the common mistakes made as the selected projects progress. Setting a strategic direction is an important first step, but the benefit of it may be lost if upper managers continue behavior patterns that were successful in standard department settings but ultimately undermine successful project completion. Many of these patterns are habits that are no longer questioned. However, in the new project environment, many old habits have ...
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