© Jeffrey M. Rhodes 2019
J. M. RhodesCreating Business Applications with Office 365https://doi.org/10.1007/978-1-4842-5331-1_17

17. Using Power BI for the Help Ticketing System

Jeffrey M. Rhodes1 
(1)
Colorado, CO, USA
 
Our help ticketing solution would not be complete without a Power BI solution to monitor our tickets. Our SharePoint list is an easy-to-use data source. Figure 106 shows the results a couple of weeks after going live with this solution.1
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Figure 106

Power BI visualization of tickets within the last ...

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