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Creating Engaged Employees: It's Worth the Investment by William J. Rothwell, Catherine Baumgardner, Olga Buchko, Woocheol Kim, Jennifer Myers, Naseem Sherwani

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4Strategies for Measuring Job Performance and Engagement

Naseem S. Sherwani

According to Groehler and Caruso (2013), an employee’s feelings of enthusiasm for and involvement in her work are indications of engagement. This involvement occurs at work and in collaboration with colleagues—engaged employees feel recognized, encouraged, and supported. Engagement has emerged as a unique characteristic of high performers in an organization.

The global recession has caused slow economic growth in North American, Northern European, and Southern European countries. It has particularly influenced pay freezes, benefit cuts, and layoffs, which makes it difficult ...

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