ACKNOWLEDGMENTS

This book is lovingly dedicated to all the students who have graced my classes and courses at the Kellogg School of Management. Without those men and women and the organizations that encouraged and supported them on their journeys of self-development, I would not have a place in this world. The questions my students have raised and the personal stories of triumph—and sometimes disappointment—they have shared with me have shaped me as a scholar and profoundly affected decades of my research. Because of their insights, stories, and questions and their desire to improve their leadership and team effectiveness, I have a guiding purpose. And, with that purpose, I have joy in my life.

I solemnly caution my young PhD students—in training ...

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