CHAPTER 4

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Leading the Creative Team

Recently, a newly appointed senior manager from a major company attended my course. On the first day, Sheila offered to the class that she had been tapped to lead a highly diverse, extremely decentralized team in her organization. Sheila admitted that this would be her first leadership challenge at such a level. This would be a new role for her. Sheila’s biggest fear was that the team would not accept her as a leader. When I asked her why, she explained that several more senior “insiders” had not been promoted to lead the team, and she had been brought in from a different group. Many of the people who used ...

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