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Credibility: How Leaders Gain and Lose It: Why People Demand it
book

Credibility: How Leaders Gain and Lose It: Why People Demand it

by James M. Kouzes, Barry Z. Posner
August 2011
Beginner content levelBeginner
272 pages
5h 54m
English
Jossey-Bass
Content preview from Credibility: How Leaders Gain and Lose It: Why People Demand it

Advocate Cooperation and Reciprocation

Relationships characterized by cooperation and community have higher levels of productivity and resource sharing than competitive relationships. Cooperative goals, across a variety of situations, have been shown to create higher expectations of assistance, more actual assistance and greater support, more persuasion and less coercion, and more trusting and friendly attitudes in power relationships than competitive goals. Cooperative goals result in better progress on the job and more efficient use of resources than competitive or independent goals. Beyond that, they also strengthen confidence in future interactions. When there is community, leaders and constituents assist each other by sharing resources and ...

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Publisher Resources

ISBN: 9781118098387Purchase book