We could not have completed this book without the generous assistance from colleagues at Harvard Business School and other academic institutions, students in our courses, practitioners in the field, and numerous other people. As a group we are particularly indebted to Penelope Fairbairn for her sharp proofreading eyes and precise content questions. We owe any success this book might have to the kind participation of all these people. Any errors remain naturally our own.
In addition, George would like to thank his friends and family for mental support, and the Harvard Business School Division of Research for financial support.
Anders embraces Lotta, Vilgot, Liselotte, and Johannes.
Hideto would like to thank his wife Lin-an and ...