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Crisis Information Management by Christine Hagar

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5

Information needs and seeking during the 2001 UK foot-and-mouth crisis

Christine Hagar

Abstract:

This chapter reports on the findings of a study which explored the multiple information needs that faced the Cumbrian farming community in the north-west of England during the biggest foot-and-mouth disease outbreak to affect the UK farming system. The findings of this study highlighted the importance of: the changes in information needs at different stages of the crisis; the context in which information seeking took place; the overlap of information and emotional needs; the formal and informal channels of information seeking; farmers as information providers as well as information seekers; the sense-making approach to information seeking during ...

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