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Crisis Information Management by Christine Hagar

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Introduction

Christine Hagar

A crisis defined as ‘an interruption in the reproduction of economic, cultural, social and/or political life’ encompasses a whole range of situations (Johnston, 2002). In the first quarter of 2011, the world has witnessed many natural and human-made crises on an unprecedented scale: the earthquake in Christchurch, New Zealand; political disruption in North Africa and the Middle East, and one of the worst natural disasters to hit Japan, a 9.0 magnitude earthquake, resultant tsunami, and the explosions occurring at the Fukushima Daiichi nuclear complex.

Crises precipitate an increase in communication and present complex information environments. The management of information before, during, and after a disaster ...

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