Chapter 1
1. Stanford Encyclopedia of Philosophy (2005).
2. Google (n.d.).
3. Wikipedia (n.d.). Retrieved from http://en.wikipedia.org/wiki/Heuristic
Chapter 2
3. Belch and Blech (2001, 152).
4. Belch and Blech (2001, 152).
Chapter 3
Chapter 4
2. Grapentine and Teas (2008).
Chapter 6
Chapter 7
1. North, Hargreaves, and McKendrick ( ...
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