No one can hurt me without my permission.
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RETAKE YOUR PEN
How to Be Resilient When Hearing Tough Feedback
One of the authors once gave a lengthy wedding toast to a happy couple. Every time he referred to the bride, he erroneously used the name of the groom’s ex-wife. He was feeling flush with confidence in his artful delivery until after his fourth use of the wrong name. At that point a cringing guest couldn’t take it anymore and yelled out, “It’s Bonnie, not Becky!” Oops.
Critical feedback can be hard to hear. Some of the most Crucial Conversations of all are when others tell you unpleasant things about yourself. But there’s a difference between getting feedback and being feedsmacked. Most of us have been “feedsmacked” at some ...
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