To do nothing is in every man’s power.
11
MOVE TO ACTION
How to Turn Crucial Conversations into Action and Results
Up until this point we’ve suggested that getting more meaning into the pool helps with dialogue. In order to encourage this free flow of meaning, we’ve shared the skills we’ve learned by watching people who are gifted at dialogue. By now, if you’ve followed some or all of this advice, you’re walking around with full pools. People who walk near you should hear the sloshing.
It’s time we add two final skills. Having more meaning in the pool, even jointly owning it, doesn’t guarantee that we all agree on what we’re going to do with the meaning. We often fail to convert the ideas into action for two reasons:
• We ...
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