12.1 Introduction12.2 The Federal Government’s Role in Developing Cultural Competence in Health Care12.3 Delivery of Services12.4 Culturally Competent Health Administration12.4.1 Growing Our Own: The Rio Grande Valley’s Strategy for Coping with the Nursing and Allied Health Shortage12.4.1.1 Case Study Summary12.4.1.2 Case Study Solution12.4.1.3 Case Study Results12.5 Culturally Competent Hospital Administration12.5.1 LEADing Organizational Change: Advancing Quality through Culturally Responsive Care (LEAD)12.5.1.1 Case Study Summary12.5.1.2 Case Study Solution12.5.1.3 Case Study Results12.6 Culturally Competent Human Services Administration12.6.1 The Cultural Competency Initiative, National Consumer Supporter Technical Assistance Center (NCSTAC), Mental Health America12.6.1.1 Case Study Summary12.6.1.2 Case Study Solutions12.6.1.3 Case Study Results12.7 Additional Resources on Cultural Competency in Health Care12.7.1 California Health Care Safety Net Institute12.7.2 Cross Cultural Health Care Program12.7.3 National Center for Cultural Competence, Georgetown University Center for Child and Human Development12.8 Medical Tourism12.9 Summary and Conclusion