Chapter 6
Cultural Competencies for Executives
Difference is of the essence of humanity. Difference is an accident of birth and it should therefore never be the source of hatred or conflict. The answer to difference is to respect it. Therein lies a most fundamental principle of peace, respect for diversity.
John Hume
Nobel Peace Prize lecture, 2008
6.1 Introduction
The foundation cultural competencies are for cross-cultural individual interactions with other employees. The research on cultural competence also shows the importance of creating culturally competent organizations. The lessons from the research on federally mandated culturally competent delivery of services to immigrant and minority communities reveal the importance of structuring ...
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