8 The Impact of Enabling Your Culture
The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening.*
—Edgar Schein, Professor, MIT Sloan School of Management
Throughout this book, we have taken the position that a world-class culture of organizational excellence is achieved through the careful design of systems aligned to ideal behaviors that are informed by the principles of Respect Every Individual and Lead with Humility. Make no mistake, every organization has a culture. The difference is ...
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