CHAPTER 18
STEP #15: CHANGE PERFORMANCE MANAGEMENT PRACTICES
It’s all crap. Everybody hates it—the employees, the managers doing the ranking, everybody. But nobody has ever had the guts, the chutzpah, to blow it all up.
—LARRY MYERS, FORMER CHRO, T-MOBILE
In my role running a prominent HR research firm, I’ve entertained thousands of conversations on a wide variety of people-related topics. Most HR topics, despite what some business executives might think, are pretty common across industries and organizations. Because we study the people practices of high-performance organizations, I get this question from time to time from business executives: “What’s the most consistent trait of top companies that you’ve found in your research?”
My answer: ...
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