CHAPTER 19

STEP #16: LEVERAGE EMPLOYEE AFFINITY GROUPS

You can have the best training in the world, but if you don’t have an environment where someone can talk about what it’s like to come to work and have these feelings in your head, the benefits to any of those [diversity] programs are muted.

—TIM RYAN, US CHAIR, PWC

I began writing this chapter at the same time the protests broke out in response to the horrific death of George Floyd in Minneapolis. Both violent and peaceful demonstrations erupted, eventually involving hundreds of US cities and many others around the world, protesting police brutality against African Americans, and more broadly systemic racism. The day after the initial riots in Minneapolis, I sent an e-mail to my employees. ...

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